Tips on talking to Human and not a machine

Many times you can get to a human simply by one of these methods:

  1. First find the correct toll-free phone number by calling 1-800-555-1212 or by searching Google for company name plus "phone numbers".
  2. Press 0 (or 0# or #0 or 0* or *0) repeatedly, sometimes quickly. Many IVRs will connect to a human after a few "invalid entries", although some IVRs will hangup. :-(
  3. Selecting the option for Spanish will sometimes get you a bilingual human quickly.
  4. Search Google more extensively for contact tips; search for the company name and "customer support" or "phone numbers". Or try "investor relations" or the "president's office".

 
us automotive back to top
phone get human customer service
AAA 800‑222‑4357 Press 0 repeatedly after initial intro.
Allstate Road Service 800‑869‑7997 Direct to human.
ChevronTexaco 800‑243‑8766 Press 0 repeatedly.
Chrysler Financial 800‑700‑0738 Select Language, press 0 several times.
DaimlerChrysler 800‑992‑1997 After initial intro press 6, then press 2 1 * * at subsequent prompts.
Ford Interest Advantage 800‑462‑2614 Press # repeatedly
Ford Motor Credit 800‑727‑7000 Press # repeatedly at each prompt.
GMAC 800‑200‑4622 Repeatedly press # at each prompt.
Honda Financial Svcs. 800‑445‑1358 Press # repeatedly
Nissan Credit (NMAC) 800‑888‑2799 Press * several times after welcome intro.
Nissan USA 800‑647‑7261 Press #.
Thrifty Car Rental 800‑331‑9111 Press # at each prompt.
Toyota Financial Svcs. 800‑874‑8822 Select Language option; press # repeatedly.
VW USA 800‑822‑8987 Press 3 after initial intro; press 2 to decline survey.
us credit back to top
phone get human customer service
Amazon Visa 888‑247‑4080 Press 0 0. Ignore invalid account message.
American Express 800‑528‑4800 Press 0 repeatedly.
American Express Business 800‑492‑3344 Press 0# at each prompt.
AT&T Universal Card 800‑423‑4343 Don't press or say anything.
Bank Card Svcs. 800‑655‑1491 Press 0 repeatedly.
Capital One 1‑800‑548‑4593 Press 0.
Chase 800‑945‑2000 Don't press or say anything.
Chase Credit Cards 800‑625‑5161 Direct to human. For online issues only.
Circuit City Visa 888‑363‑8001 Press 0 repeatedly.
Citi Cards 866‑696‑5673 Press 1 for English; then do not enter account number.
Citi Simplicit 866‑696‑5673 Press 0 0.
Diner's Club 800‑729‑5309 Press 2.
Discover 800‑347‑2683 Press ****.
Exxon Mobil Card 800‑344‑4355 Press 000, ignoring message.
Gap Credit Card 800‑887‑1198 Press 000 at each prompt; ignore request for acct. no.
GM MasterCard 800‑947‑1000 Press 0 at each prompt.
Home Depot Credit 800 677‑0232 Press *****.
Household Bank Credit Card 800‑771‑7339 Press 0 at each prompt.
Juniper Bank 877‑523‑0478 Press 0000, at each prompt.
Kohls Credit 800‑564‑5740 Press #.
Marshall Fields Credit Card 800‑280‑4356 Press 9 0.
MasterCard 800‑622‑7747 Press 000 at each prompt.
MBNA 800‑421‑2110 Say "customer service" at each prompt.
Providian Card Svcs. 800‑356‑0011 Press 0# at each prompt.
RBS Credit Card 800‑747‑8155 Press 0 at each prompt.
Sam's Club Credit 800‑203‑5764 Press 1 # # 6.
Sears Credit Card 800‑917‑7700 Press 0000000; press 0 at subsequent prompts.
US Bank Visa 800‑285‑8585 Say "operator" at each prompt.
Visa 800‑847‑2911 Press 000; ignoring invalid entry messages.
Wal‑Mart Credit Card 866‑888‑3868 Don't press or say anything.
us finance back to top
phone get human customer service
AAA Financial 800‑523‑7666 Press 0 at each prompt. Ingnore invalid response.
ABN AMRO Mortgage 800‑783‑8900 Press ##0.
Allmerica Financial 800‑533‑7881 Press 0 0 at each prompt.
Ameritrade 800‑669‑3900 Press 3 3 0.
Bank of America 800‑432‑1000 Press 00 at each prompt.
Bank of America (ATM) 800‑622‑8731 Press 1 *.
Charles Schwab 800‑435‑9050 Press 3, then 0.
Chase 877‑226‑5663 Press 00.
Chase Auto Loans 800‑346‑9670 Press 1 2 *0.
Chase Home Finance 800‑848‑9136 Press #0 #0 #0.
Citibank 800‑756‑7047 Press 0# 0# 0# 0# 0# 0#.
Citigroup Thank You Network 877‑773‑3336 Press 0 at all prompts after intro.
Citizens Bank 800‑922‑9999 Press 000.
Columbia Mutual Funds 800‑345‑6611 Say "representative."
Commerce Bank 888‑751‑9000 Direct to human.
Compass Bank 800‑239‑5175 Press 00 at each prompt.
Countrywide Loans 800‑669‑5864 Press 0 repeatedly.
Dodge and Cox 800‑621‑3979 Press 0.
e*Trade 800‑786‑2575 Press ####.
Electrolux Financial 800‑388‑1826 Direct to human.
Equifax 866‑640‑2273 Press 3 0.
Fidelity 800‑544‑6666 Ignore prompt for social security number; press ###.
First National Bank of Omaha 888‑530‑3626 Press 0 at each prompt.
GE Finance CareCredit 866‑893‑7864 Press #####.
GMAC Mortgage 800‑766‑4622 Press 0 at each prompt.
HSBC 800‑477‑6000 Press 1 3 0.
ING Direct 800‑464‑3473 Direct to human.
John Deere Credit 800‑541‑2969 Press 9.
Mellon Investor 800‑522‑6645 Press #.
MetLife Bank 866‑226‑5638 Press 000 rapidly and repeatedly.
Moneygram 800‑926‑9400 Press 0.
NAVY FCU 800‑914‑9494 Press 2 ***.
NOVA Information Systems 800 377‑3962 Press 0.
PNC Bank 888‑762‑2265 Press * repeatedly.
Principal Financial 800‑547‑7754 Press ###. Ignore prompt for social security number.
Prudential Annuity 888‑778‑2888 Press ** at each prompt.
Sallie Mae 888‑272‑5543 Press 00 at each prompt.
Sallie Mae ‑ Student Loans 888‑272‑5543 Don't press or say anything.
Smith Barney Benefitaccess 888‑822‑6067 Press 0.
Sovereign Bank 877‑768‑2265 Don't press or say anything.
State Farm Bank 877‑734‑2265 Say "operator" at each prompt.
Student Loan Corp. 800‑967‑2400 Press 5.
Student Loan People 888‑250‑6401 Press 0 repeatedly.
SunTrust 800‑786‑8787 Press # rapidly and repeatedly.
T. Rowe Price 800‑922‑9945 Say "operator" at each prompt.
TD Waterhouse 800‑934‑4448 Press # #.
TIAA‑CREF 800‑842‑2733 Don't press or say anything.
TransUnion 800‑916‑8800 Press 2.
US Bank 800‑872‑2657 Press 0 at each prompt.
USAA Investment Mgmt 800‑531‑8448 Press 0# at each prompt.
Vanguard Funds 800‑662‑2739 Press 0.
Wachovia 800‑922‑4684 Press 00 at each prompt.
Washington Mutual 800‑788‑7000 Press 0 at each prompt.
Wells Fargo 800‑869‑3557 Press 0 at each prompt.
Western Union 800‑325‑6000 Press * # #.
us government back to top
phone get human customer service
US Citizenship & Immigration 800‑375‑5283 Don't press or say anything.
US Dept. of Edu ‑ Loans 800‑848‑0979 Don't press or say anything.
US Dept. of Transportation 800‑832‑5660 Press 000.
US Dept. of Veterans Affairs 800‑827‑1000 Press 1 0.
US Federal Trade Commission 877‑382‑4357 Press 4 5 0 at each prompt.
US Geological Survey 888‑275‑8747 Press 0#.
US Homeland Security ‑ FEMA 800‑621‑3362 Select language. Press 0 0.
US IRS 800‑829‑1040 Don't press or say anything.
US Medicare 800‑633‑4227 After the initial greeting, say "agent" or press #0.
US Mint 800‑872‑6468 Press 0.
US Postal Service 800‑275‑8777 Press 5 4 2 2 at each prompt.
US Social Security Admin 800‑772‑1213 Enter social security number, then press 00.
us hardware back to top
phone get human customer service
Apple 800‑275‑2273 Press 0 at each prompt.
Apple Itunes 800‑676‑2775 Press 1 for English; press 0 at each subsequent prompt.
Belkin Tech Support 800‑223‑5546 At prompt, enter ext. 2263; at next prompt, press 1 2.
Cisco Systems Tech Support 800‑553‑2447 Press 0 0 0 0.
Compaq 800‑652‑6672 Say "I don't know" and "operator" repeatedly.
Dell Sales 800‑624‑9897 Press 0 at each prompt.
Fujitsu PC Support 800‑385‑4878 Press 0 0.
Hewlett‑Packard 800‑474‑6836 Say "agent" at each prompt.
IBM 800‑426‑4968 Direct to human.
Linksys 800‑326‑7114 Select language; wait through message; at menu press ###.
Toshiba 800‑457‑7777 Press 0 at each prompt.
Xerox 800‑822‑2979 Press 0.
us insurance back to top
phone get human customer service
AARP Healthcare 800‑523‑5800 Press 1 4.
Aetna 800‑738‑7674 Say "member"; Press *0.
AIG 877‑638‑4244 Direct to human.
Anthem Blue Cross 800‑280‑7293 Press 1 * * * *.
Blue Cross FEP 800‑451‑7602 Press 0 3.
Ceridian Benefit Svcs. 800‑877‑7994 Press 0 repeatedly.
CIGNA 800‑849‑9000 Press ##.
GEICO 800‑841‑3000 Press 6 1 5.
Humana Medicare Claims 800‑457‑4708 Press **00*.
Humana Prescription Drug 800‑281‑6918 Press **00*.
Liberty Mutual (Claims) 800‑225‑2467 Press 1 0.
Medco 800‑251‑7690 Press 0000.
Medicare 800‑633‑4227 Say "agent."
MetLife 800‑560‑5001 Press ####.
Principal Life 800‑247‑4695 Press 1 2 0 0 0 0.
Progressive Insurance 800‑776‑4737 Press 0 0 0.
United Health Care 800‑585‑6586 Select type. Say "Representative" three times.
USAA 800‑531‑6095 Press 000#.
us internet back to top
phone get human customer service
Amazon.com 800‑201‑7575 Don't press or say anything. See also.
America Online 800‑827‑6364 Don't press or say anything.
Barnes & Noble.com 800‑843‑2665 Choose language; hold.
Blockbuster Online 866‑692‑2789 Press 1 1.
CompuServe 800‑848‑8990 Press 1211 without waiting for the prompts.
Earthlink 888‑327‑8454 Press 1. Press 0 at each prompt.
eBay 800‑322‑9266 Press 0 0. See also.
Google Ads 866‑2GOOGLE Press 2, 2.
McCafee 1.866.736.3971 Phone number called and email address from website for C.S....NO responses..cant cancel unused subscription.
NetFlix 888‑638‑3549 Press 0.
NetZero 866‑841‑1442 Press # # #, then 3 2.
Overstock.com 800‑843‑2446 Press 0 0 0 0.
PayPal 888‑221‑1161 Direct to human. See also.
PayPal Buyer Credit 866‑571‑3012 Be silent and press 6 at the end of prompts.
SBC DSL support 877‑722‑3755 Say "sales".
Wal‑Mart.com 800‑966‑6546 Press ***.
Yahoo 408‑349‑1572 Pres 0 repeatedly, ignoring error messages.
us mobile back to top
phone get human customer service
Cellular One 888‑910‑9191 Press 4.
Cingular Warranty Department 800‑801‑1101 Press 0 at each prompt.
Cingular Wireless 800‑331‑0500 Press 0.
Metro PCS 888‑863‑8768 Press #43.
Motorola 18003316456 Press 00 at first prompt.
Nextel 800‑639‑6111 Press 00000.
Simple Freedom 800‑335‑6401 Press #0#0.
Sony Ericsson Mobile 866‑766‑9374 Select language. Direct to human.
Sprint / Nextel 866‑273‑2163 Direct to human.
Sprint / Nextel ‑ Business Accounts 877‑812‑1223 Direct to human.
SunCom 800‑786‑7378 Press 0 repeatedly.
T‑Mobile 800‑937‑8997 Say "Operator" when prompted for mobile number.
T‑Mobile Tech Support 877‑369‑4588 Direct to human.
TracFone 800‑339‑9345 Direct to human.
U.S. Cellular 888‑944‑9400 Press 0.
Verizon Wireless 800‑902‑0204 Press 0 at each prompt.
Virgin Mobile 888‑322‑1122 At prompts say "English", "More Options", "Ask a Question", "Live Advisor", "Something Else", then enter mobile # or say "I don't have one."
us pharmacy back to top
phone get human customer service
AARP MedicareRxPlan 888‑867‑5575 Press 7 for spanish, then 0.
AARP Pharmacy 800‑289‑8849 Press 7 for spanish, then 0.
Drugstore.com 800‑378‑4786 Press 2 5.
Eckerd 800‑325‑3737 Press 0 for pharmacy or 8* for manager.
Express Scripts ‑ TriCare 800‑206‑4005 Press 0.
Humana 800‑448‑6262 Say "Member," "pharmacy," "Prescription Benefits"; Then give invalid ID.
MEDCO 800‑987‑5269 Say "representative" after each message.
Omron Healthcare 877‑216‑1333 Don't press or say anything.
Rite Aid 800‑748‑3243 Don't press or say anything.
Walgreens 877‑250‑5823 Direct to human.
us products back to top
phone get human customer service
All Brand Svc. (Maytag) 800‑462‑9824 Press 0 0.
Anheuser‑Busch 800‑342‑5283 Direct to human.
Beechnut 800‑233‑2468 Direct to human.
BMG Music 317‑692‑9200 Press #.
Bosch Power Tools 877‑267‑2499 Press 1 0 0.
Bose 800‑444‑2673 Direct to human.
Canon USA 800‑828‑4040 Press * 0.
Casio 800‑706‑2534 Press 3.
Dell 877‑868‑3355 Direct to human.
Delphi 888‑809‑9800 Hold for agent.
Delta Faucet 800‑345‑3358 Press 0.
Dirt Devil 800‑321‑1134 Press # # #.
Eddie Bauer 800‑426‑8020 Press 1.
Entertainment Weekly 866‑228‑1183 Say "agent." Say "yes."
Eureka Vacuum 800‑438‑7352 Press 1 7 .
Frigidaire/Electrolux Parts 800‑599‑7569 Press 3.
FTD 800‑736‑3383 Press 2.
GE Appliances 800‑626‑2005 Press 0 0 0.
Glucerna 800‑986‑8501 Hold for agent.
Harriett Carter Gifts 800‑377‑7878 Press 0.
Holmes 800‑284‑3267 Direct to human.
Honeywell 800‑468‑1502 Press 1 1 9 0 0.
Hoover 800‑944‑9202 Press 5 2.
Joann.com 800‑525‑4951 Press 0.
John Deere 800‑537‑8233 Press 1 4.
JVC America 800‑252‑5722 Press 3.
Kensington Tech Support 800‑535‑4242 Press 1 1.
KitchenAid 800‑422‑1230 Press 3 4 2.
Kodak 800‑235‑6325 Press #.
Kodak Gallery (Ofoto) 800‑360‑9098 Say "agent."
Konica Minolta Photo Imaging 800‑285‑6422 Press 0.
Lands End 800‑743‑9706 Direct to human.
Magnavox 800‑705‑2000 Select language. Say "agent."
Major League Baseball 866‑800‑1275 Press 0 0.
Maytag 800‑688‑9900 Press 0 0.
McAfee 888‑847‑8766 Press # 4 0.
Memorex Electronics 800‑919‑3647 Press 3 3 3.
Nautilus (Bowflex) 800‑628‑8458 Press 3 2 4.
Netgear 888‑638‑4327 Press 4 1.
New York Times 800‑698‑4637 Press 5 0 0.
Nike 800‑806‑6453 Press 0 0 0.
Nikon Service 800‑645‑6687 Press 6 4.
Nokia 888‑665‑4228 Press 1.
NutriSystem 800‑435‑4490 Press 5.
Panasonic 800‑211‑7262 Press 0 0 0.
PETCO 888‑824‑7257 Don't press or say anything.
Philips Electronics 888‑744‑5477 After speaking your language preference, say "agent" twice.
Pitney Bowes 800‑932‑3631 Press 0 say "agent" twice and press #.
Playstation 800‑345‑7669 Press 0.
RCA / Thompson Electronics 877‑794‑7977 Press 2.
RCN 800‑746‑4726 Press 1 2 2 1.
Reader's Digest 800‑304‑2807 Press 0.
Sam's Club 888‑746‑7726 Press 0 0 0 0 0.
Samsung 800‑726‑7864 Press 2 1 3 3.
Sauder Woodworking Co. 800‑523‑3987 Press 1.
Sealy 800‑697‑3259 Don't press or say anything.
Sharp 800‑237‑4277 Press 1 1 3 2.
Sony 800‑222‑7669 Say "agent" twice, then press 1 1.
Sony Games 800‑345‑7669 Press 0.
Sports Illustrated 800‑284‑8800 Press 0 repeatedly. Ignore invalid entry response.
Teleflora 800‑835‑3356 Press 2.
Texas Instruments (TI) 800‑842‑2737 Press 0 # and hold.
Time Magazine 866‑731‑5401 Press 0 0 0 0, ignoring invalid entry messages.
Toshiba 800‑631‑3811 Press #.
Toshiba Support 800‑457‑7777 Press 1 for language; then press 2 0 for non‑technical help or 3 for technical help.
TV Guide 800‑866‑1400 Direct to human.
Washington Post 800‑627‑1150 Don't press or say anything.
Whirlpool 800‑253‑1301 Press 4 2 1.
Xbox 800‑469‑9269 Press 0 0 0 0.
XM Radio 800‑967‑2346 Press 0 and then say "customer service."
us shipping back to top
phone get human customer service
DHL 800‑225‑5345 Press 1 5 0; enter your phone number.
Fed Ex 800‑463‑3339 Say "agent" at each prompt.
Union Pacific 800‑877‑5123 Press #.
UPS 800‑742‑5877 Press 0 0.
UPS (International) 1‑800‑782‑7892 Say "Agent" when prompted for an option
Yellow Transportation 800‑610‑6500 Press 0 0.
us software back to top
phone get human customer service
Adobe Systems 800‑833‑6687 Press 1 for Adobe, 2 for MacroMedia, 3 for both.
Microsoft 800‑936‑5700 Press 0.
QuickBooks 888‑729‑1996 Press 0.
us stores back to top
phone get human customer service
Advance Auto Parts 800‑314‑4243 Press 0.
Banana Republic 888‑277‑8953 Press 0.
Best Buy 888‑237‑8289 Press 1, 2; don't enter phone number.
BJ's Wholesale Club 800‑257‑2582 Press 0#.
CompUSA erebates 888‑716‑8555 Press ** to bypass greeting.
Costco 800‑220‑6000 Press 6.
Costco.com 800‑955‑2292 Press 5.
Dick's Sporting Goods 877‑846‑9997 Press 3 3.
Disney Shopping 800‑328‑0368 Direct to human.
Home Depot 800‑793‑3768 Press ###.
Home Shopping Net 800‑284‑3100 Press 0.
Ikea 800‑434‑4532 Press 0 quickly and repeatedly.
JC Penney Catalog 800‑222‑6161 Press 0 several times.
Linens 'n Things 866‑568‑7378 Press 2 1.
LL Bean 800‑441‑5713 Direct to human.
Lowe's 800‑445‑6937 Press 0.
Office Depot 888‑463‑3768 Don't press or say anything.
Old Navy 800‑653‑6289 Press 0.
QVC 800‑367‑9444 Press 0.
Radio Shack 800‑843‑7422 Press 0 0.
Rent‑A‑Center 800‑422‑8186 Press 1.
Sears 800‑469‑4663 Don't press or say anything.
Sears Delivery 800‑732‑7747 Press 9 5 1 1 1.
Sears Repairs 800‑469‑4663 Press 0 three times.
Staples 800‑333‑3330 Don't press or say anything.
The Company Store 800‑285‑3696 Press 0.
us telco back to top
phone get human customer service
AT&T 800‑288‑2747 Select language. Press 0 0 0 0.
BellSouth 877‑678‑2355 Press *0 at each prompt, ignoring message.
Comcast 800‑266‑2278 Press 000.
Cox Communications 877‑247‑2474 Press 4.
MCI 888‑624‑5622 Press 2 at each prompt.
MCI/Costco Calling Card 800‑938‑4949 Press 1 2 2 2.
Motorola 800‑331‑6456 Press 0 0.
Qwest 800‑244‑1111 Press 1; say "operator" at all subsequent prompts.
SBC 800‑310‑2355 When asked to state reason for calling, hit many numbers quickly.
Sprint 800‑658‑7564 Direct to human.
Sprint Broadband Direct 888‑996‑0001 Press 0 0.
Verizon (home phone) 800‑870‑9999 Don't press or say anything.
Verizon (land line) 800‑483‑3000 Don't press or say anything.
Verizon Billing 888‑780‑3964 After prompted to give your telephone number, say "Operator." Repeat if necessary.
Verizon Fios 888‑553‑1555 Say "No," "Operator," "Yes," "Operator," "Yes.'
Verizon Fraud 888‑483‑7200 Direct to human.
Verizon Repair 800‑275‑2355 Direct to human.
Vonage 888‑250‑1799 Direct to human.
us travel back to top
phone get human customer service
Air Canada 888‑247‑2262 Press 1 0 0 0.
AirTran Airlines 800‑204‑5695 Press 0.
Alaska Airlines 800‑252‑7522 Press #.
American Airliines 800‑433‑7300 Press 0 at each prompt.
American Airlines Baggage 800‑535‑5225 Press 7.
Amtrak 877‑444‑4773 Direct to human.
Cheaptrips.com 800‑211‑5119 Press 1.
Continental Airlines 800‑784‑4444 Press 0 0.
Delta Air Lines 800‑221‑1212 Press 0 0 0 or say "agent" a few times.
Expedia.com 800‑397‑3342 Press # # #.
Greyhound 800‑231‑2222 Press 2 6.
Hilton HHonors 800‑548‑8690 Press # repeatedly, ignore invalid key messages.
Holiday Inn 800‑465‑4329 Press 0 0.
Hotwire 866‑468‑9473 Press # a few times.
Jet Blue 800‑538‑2583 Press 0.
Kayak.com 203‑899‑3120 Press 0.
Lufthansa 800‑399‑5838 Direct to human.
Mariott Rewards 800‑321‑7396 Press 0.
National Car Rental 800‑227‑7368 Select type of travel. Direct to human.
Northwest Airlines 800‑225‑2525 Press 3 1.
Northwest Airlines WorldPerks 800‑447‑3757 Press 1 1 0.
Orbitz 888‑656‑4546 Press # # # # #.
Song/Delta Airlines 800‑359‑7664 Press # # #.
Southwest 800‑435‑9792 Direct to human.
Spirit Air 800‑772‑7117 Press 0 0.
Travelocity 888‑872‑8356 Press # repeatedly. Ignore invalid response.
United 800‑864‑8331 Say "Agent" then "Domestic" or "International" as appropriate.
US Airways 800‑428‑4322 Press 4 1.
us tv/satellite back to top
phone get human customer service
Adelphia 888‑683‑1000 Press * at each prompt.
Cablevision 800‑868‑9840 Press 1. Then press 0 at each subsequent prompt.
Cebridge Connections 877‑423‑2743 Press 0 at each prompt.
Charter Communications 866‑472‑2200 Press 0 at each prompt, ignoring invalid response messages.
Comcast 800‑945‑2288 Press * at each prompt. Ignore invalid response.
Direct TV Customer Svc. 800‑824‑9081 Direct to human.
DISH network 800‑333‑3474 Press 0 at each prompt.
Sirius 888 539‑7474 Press 1 0.
TiVo 877‑367‑8486 Say "Live Agent."
us utilities back to top
phone get human customer service
Atmos Energy 800‑460‑3030 Press 0 at each prompt.
Avista Utilities 800‑227‑9187 Press *0.
BGE 800‑685‑0123 Press 00. Ignore invalid entry message.
Commonwealth Edison 800‑334‑7661 Press 0 at each prompt.
Consumers Energy 800‑477‑5050 Press 0 repeatedly.
Dominion East Ohio Gas 800‑362‑7557 Say "operator".
Dominion Virginia Power 888‑667‑3000 Say "operator" repeatedly.
DTE Energy 800‑477‑4747 Say "operator."
Entergy 866‑377‑3700 Press 0 at each prompt.
FirstEnergy 800‑633‑4766 Say "representative" repeatedly.
Florida Power and Light 800‑226‑3545 Press 1 after prompted for Power Outage. Press 1 for status. Press 0 at end of menu.
JCP&L 800‑662‑3115 Say "operator".
LI American Water 877‑426‑6999 Say "Customer Service Representative" at all menus. Answer "Yes" when prompted.
National Grid 800‑322‑3223 Press 1 for English. Press 1 for Power Outage; repeat.
NIPSCO 800‑464‑7726 At end of menu, press 2. At next menu press 1.
Northern Illinois Gas 888‑642‑6748 Say "Operator" at end of menu. Pause when answering "Yes" for customer care.
Pacific Gas & Electric 800‑743‑5000 At end of menu say "Operator". Answer "Yes" to next question.
PSE&G Co 800‑436‑7734 Press 0 at each prompt.
Reliant Energy 866‑735‑4268 Don't press or say anything.
Shell Energy 877‑677‑4355 Press 0 and say "Operator" at all other prompts.
Southern Co. 866‑762‑6427 Press 4 3; After next prmpt, press 3.
TXU Energy 800‑242‑9119 Direct to human.
United Illuminating 800‑722‑5584 Press 1 for English. When prompted to make choice press 0; repeat.
USI West 800‑203‑0773 Press 1 for English. At end of menu, press 0 for operator.
Xcel Energy 800‑895‑4999 Press 2 at 1st menu. Press 1 at 2nd menu.

 

If one of the above does not work, see the IVR Cheat Sheet.